Shipping & Delivery

At Rising Soul Jewelry, we want you to receive your order quickly and safely! Below, you'll find all the details about our shipping process.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays).
You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at check out based on your location. Here is an estimate of what you can expect:

Standard Shipping: est. cost $4-5, typically delivered 2-5 business days after processing.
Priority Shipping: est. cost $6-8, typically delivered 1-2 business days after processing.
Orders $50 and over: Enjoy free standard shipping!

Where We Ship

Currently, we ship within the United States only.
We're excited about our growth and are exploring international shipping options! If you're interested in international orders, please sign up for our newsletter or contact us for updates.

Tracking Your Order

Once your order has shipped, you'll receive an email with a tracking number. Please allow 24-48 hours for tracking updates.

Lost or Delayed Packages

If your package is delayed or marked as delivered but hasn't arrived:

Verify your shipping address.
Check for any delivery attempt notices.
Wait 48 hours as carriers sometimes mark packages as delivered early.
Still need help? Contact us at madison@risingsouljewelry.com, and we'll do our best to assist you!

Damaged or Incorrect Orders

If you order arrives damaged or incorrect, please reach out within 48 hours of delivery with your order number and photos, and we'll make it right.

Thank you for shopping with Rising Soul Jewelry. We appreciate your support and look forward to serving you.

Stay connected & keep rising!

Madi, Rising Soul Jewelry